TenantCenter

Welcome renters.

Visit this page to answer and satisfy your most frequent requests.

    • MAKE A PAYMENT

      Pay your rent with Direct Debit

       

      Pay your rent via direct debit with Rental Rewards. If you have an existing account with Rental Rewards, log in and set up direct debit payments here.

      If you are a new renter with Melcorp, set up your Rental Rewards account here. Simply enter your mobile number (this is your Renter ID/Reference) and follow the emailed instructions.

       

      Please note: When setting up direct debit payments, you will need to ensure:

       

      • You set it up to deduct payment a few days before your rent due date each month, to allow funds to clear by your due date
      • Surcharges to use Rental Rewards apply ($1 fee per transaction value for bank account transaction; or up to 2.8% surcharge when paying via credit card
      • Other fees may apply, including for failed payments
      • To see the list of full terms and conditions, visit the website.

       

      Pay your rent via BPAY

       

      BPAY allows you to pay your rent through your banking provider. BPAY allows you to make once off, manual payments. To do this, you will need Melcorp’s Biller Code and your unique Reference number. If you cannot locate your unique BPAY reference number with Melcorp, please contact your Property Manager.

       

      Make a once-off payment

       

      If you have an existing Rental Rewards account, you can make a one-time payment here or via BPAY with your unique Reference number and our Biller Code. Contact your property manager if you are unsure of these details.

    • Apply for a Rental Property
    • Break your lease agreement

      If you wish to break a lease before your agreed lease-end date, fees will apply as per your lease agreement. Contact your Property Manager to discuss this, then download our Notice of Intention to Vacate form here. 

      Alternatively, if you wish to move out of your rental property and have found someone available to take over your rental agreement, you will need to speak to your Property Manager to discuss this with your rental provider. Visit our FAQ Centre for more information regarding this.